Veeam Data Platform Production Maintenance Extension (2 Years)
Secure continuous protection and support for your Veeam Data Platform with a prepaid two-year extension of production maintenance, ensuring your critical data remains safeguarded.
- Extended Coverage: Access to 2 additional years of 24/7 production support for your Veeam Data Platform.
- Uninterrupted Updates: Protection against data loss with guaranteed access to the latest patches and software updates.
- Expert Assistance: Coverage for technical issues, ensuring rapid resolution and minimal downtime.
- Compliance Assurance: Maintain your data protection posture with ongoing vendor support and validated software versions.
Product Overview
Product Overview
This offering provides a prepaid, two-year extension to your existing Veeam Data Platform production maintenance. It ensures continued access to 24/7 technical support, software updates, patches, and new releases, safeguarding your data protection infrastructure.
Ideal for IT Managers and IT Professionals in SMB and mid-market organizations, this maintenance extension integrates seamlessly with your existing Veeam deployment, whether on-premises, in the cloud, or in a hybrid environment. It is crucial for maintaining business continuity and data integrity.
- 24/7 Technical Support: Immediate access to Veeam's expert support team for critical issues.
- Software Updates & Patches: Receive the latest security patches and feature enhancements to keep your data protection current.
- New Version Entitlement: Gain access to new versions of Veeam Data Platform released during the extension period.
- Reduced Downtime Risk: Proactive support and timely updates minimize the risk of operational disruptions.
- Cost Predictability: Prepaid maintenance offers budget certainty for your data protection software.
Ensure your critical data protection remains operational and supported with this essential two-year maintenance extension for Veeam Data Platform.
What This Enables
Continuous Technical Support Access
Access to Veeam's 24/7 support team for immediate assistance with any production issues. This ensures rapid problem resolution and minimizes potential business impact from data protection incidents.
On-premises deployments, hybrid cloud environments, virtualized infrastructure, business-critical applications
Timely Software Updates and Patches
Protection against emerging threats and performance issues through guaranteed access to the latest software updates and security patches. This keeps your data protection environment secure and optimized.
Regulated industries, environments with frequent software changes, security-conscious organizations, compliance-driven IT operations
Entitlement to New Version Releases
Entitlement to utilize new versions of Veeam Data Platform released during the maintenance extension period. This allows your organization to benefit from the latest features and improvements without additional licensing costs.
Growth-oriented businesses, organizations planning infrastructure upgrades, IT teams seeking enhanced data protection capabilities
Key Features
24/7 Production Support
Receive immediate assistance from Veeam experts anytime to resolve critical issues and prevent data loss.
Software Updates and Patches
Stay protected against vulnerabilities and performance degradation with timely access to the latest software releases.
New Version Entitlement
Benefit from new features and enhancements in future Veeam Data Platform versions without immediate additional license purchases.
Prepaid Maintenance
Secure predictable IT spending by prepaying for two years of essential software maintenance and support.
Extended Product Lifecycle Support
Ensure your data protection solution remains current and supported, extending its effective operational life.
Industry Applications
Finance & Insurance
Financial institutions require robust data protection and high availability to meet strict regulatory compliance like SOX and HIPAA, making continuous vendor support critical.
Healthcare & Life Sciences
Healthcare organizations must adhere to HIPAA and HITECH regulations, demanding reliable data backup and disaster recovery solutions with guaranteed vendor support for patient data integrity.
Manufacturing & Industrial
Manufacturers depend on uninterrupted operations and protection of sensitive intellectual property, requiring resilient data protection and prompt support to avoid costly production downtime.
Legal & Professional Services
Law firms and professional services handle confidential client data, necessitating secure, compliant, and continuously supported backup solutions to maintain client trust and meet data retention policies.
Frequently Asked Questions
What is Veeam Data Platform Production Maintenance?
Veeam Data Platform Production Maintenance provides 24/7 technical support, software updates, patches, and access to new versions for your Veeam software. It is essential for ensuring your data protection solution operates effectively and remains secure.
What does a maintenance extension cover?
A maintenance extension, like this two-year prepaid option, continues the benefits of your existing production maintenance for an additional period. It ensures you maintain access to support and updates without interruption.
Who should purchase this maintenance extension?
This extension is ideal for any business using Veeam Data Platform that wants to ensure continuous support and access to the latest software versions for their critical data protection infrastructure.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.