Veeam Data Platform Production Maintenance Upgrade
Ensure continuous operation and expert support for your Veeam Data Platform with 24/7 Production Maintenance, providing immediate access to critical updates and technical assistance.
- Coverage for: Immediate access to all product updates, patches, and new releases to maintain optimal performance and security.
- Protection against: Downtime and data loss with 24/7 access to Veeam's expert technical support for critical issues.
- Entitlement to: Priority technical support and expedited issue resolution, minimizing business disruption.
- Access to: Latest features and enhancements, ensuring your data protection strategy remains current and effective.
Product Overview
Product Overview
This is the 24/7 Production Maintenance and Upgrade subscription for Veeam Data Platform Essentials, extending essential support beyond the initial term. It provides continuous access to software updates, patches, and critical technical assistance to ensure your data protection environment remains secure, up-to-date, and fully operational.
This service is designed for businesses of all sizes that rely on Veeam for their data backup and recovery needs. It is ideal for IT Managers and IT Professionals who need to maintain business continuity, comply with data protection regulations, and ensure their systems are protected against the latest threats and vulnerabilities.
- 24/7 Technical Support: Round-the-clock access to Veeam's certified support engineers for critical issues.
- Product Updates & Patches: Automatic delivery of the latest software versions, security patches, and bug fixes.
- New Feature Access: Entitlement to new features and enhancements released during the subscription period.
- Proactive Monitoring Assistance: Support for proactive issue identification and resolution.
- Extended Product Lifecycle: Ensures your Veeam deployment remains supported and functional.
Maintain peak performance and security for your data protection with continuous Veeam support, offering enterprise-grade reliability without the enterprise overhead.
What This Enables
Continuous Access to Updates and Patches
Access to all product updates, patches, and new releases is provided to maintain optimal performance and security. This ensures your data protection environment is always protected against the latest threats and vulnerabilities.
on-premises deployments, hybrid cloud environments, virtualized infrastructure, business continuity planning
24/7 Critical Issue Resolution
Coverage for critical issues ensures you receive immediate access to Veeam's expert technical support around the clock. This minimizes business disruption and data loss during urgent situations.
production environments, mission-critical applications, disaster recovery readiness, business-critical data
Entitlement to New Features
Entitlement to new features and enhancements ensures your data protection strategy remains current and effective. You gain access to the latest advancements in backup and recovery technology as they become available.
evolving IT infrastructure, technology adoption, competitive advantage, operational efficiency
Key Features
24/7 Technical Support
Receive immediate assistance from Veeam experts for critical issues, reducing downtime and data loss.
Product Updates and Patches
Stay protected against emerging threats and ensure optimal performance with timely software updates and security patches.
Access to New Features
Benefit from the latest Veeam innovations to enhance your data protection capabilities and efficiency.
Priority Issue Resolution
Experience faster resolution times for support tickets, minimizing impact on your business operations.
Subscription-based Model
Enjoy predictable costs and continuous access to support and software upgrades without large upfront investments.
Industry Applications
Finance & Insurance
Ensures compliance with strict data protection regulations like GDPR and CCPA, and maintains high availability for critical financial transactions and customer data.
Healthcare & Life Sciences
Guarantees continuous access to patient data and compliance with HIPAA, requiring robust and reliable backup and recovery solutions with 24/7 support.
Manufacturing & Industrial
Protects operational data and intellectual property, minimizing downtime in production environments where even short outages can be extremely costly.
Legal & Professional Services
Safeguards sensitive client information and ensures business continuity, meeting stringent client confidentiality and service level agreement requirements.
Frequently Asked Questions
What is Veeam Data Platform Production Maintenance?
It is a subscription service that provides 24/7 technical support, software updates, and patches for your Veeam Data Platform Essentials. This ensures your data protection solution remains current, secure, and fully operational.
What happens if I don't renew my maintenance?
Without active maintenance, you may lose access to critical software updates, security patches, and technical support, increasing your risk of downtime and data loss.
Does this cover new feature releases?
Yes, this subscription includes entitlement to new features and enhancements released by Veeam during the maintenance period, ensuring you always have access to the latest capabilities.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.