Veeam Data Platform 2-Year Production Maintenance
Secure two additional years of 24/7 production maintenance for your Veeam Data Platform, ensuring continuous uptime and expert assistance around the clock.
- Extended Coverage: Gain an extra two years of comprehensive support for your Veeam Data Platform.
- 24/7 Availability: Access expert technical assistance anytime, day or night, to resolve critical issues.
- Production Uptime: Minimize downtime with rapid response and proactive issue resolution.
- Peace of Mind: Ensure your data protection strategy remains fully supported and up-to-date.
Product Overview
Product Overview
This offering provides an additional two years of 24/7 Production Maintenance for the Veeam Data Platform. It ensures that your critical data protection infrastructure receives round-the-clock expert support, including access to software updates, patches, and technical assistance to maintain optimal performance and availability.
This maintenance plan is designed for businesses of all sizes, from small to mid-market companies, that rely on the Veeam Data Platform for their data backup, disaster recovery, and data management needs. It integrates directly with your existing Veeam deployment, providing a safety net for your IT operations and data integrity.
- Continuous Support: 24/7 access to Veeam technical experts for immediate issue resolution.
- Software Updates: Entitlement to all product updates, patches, and new releases during the maintenance term.
- Proactive Assistance: Support for configuration, troubleshooting, and performance optimization.
- Extended Protection: Two full years of added maintenance coverage beyond the initial term.
- Business Continuity: Helps ensure your data protection systems are always operational and effective.
This extended maintenance plan is the ideal choice for SMB and mid-market teams seeking to guarantee the ongoing support and reliability of their Veeam Data Platform.
What This Enables
Access to 24/7 Expert Technical Support
Access to Veeam's certified support engineers anytime, day or night, for immediate assistance with critical issues. This ensures rapid resolution of any problems impacting your data protection operations.
production environments, business-critical systems, IT operations continuity, risk mitigation
Coverage for Software Updates and Patches
Entitlement to all software updates, patches, and new releases issued by Veeam during the two-year maintenance term. This keeps your data protection solution secure and performing optimally.
software lifecycle management, security posture maintenance, performance optimization, feature enhancement
Protection Against Unplanned Downtime
Protection against potential system failures or configuration errors that could lead to unplanned downtime. Proactive and reactive support minimizes the impact on your business operations.
disaster recovery planning, business continuity assurance, operational stability, incident response
Key Features
24/7 Technical Support
Immediate access to expert assistance ensures critical issues are resolved quickly, minimizing business disruption.
Software Updates and Patches
Keeps your Veeam Data Platform secure and up-to-date with the latest features and fixes, enhancing performance and reliability.
Extended Maintenance Term
Provides two additional years of guaranteed support, offering long-term peace of mind and predictable operational costs.
Production Uptime Assurance
Helps maintain continuous operation of your data protection systems, safeguarding against data loss and operational paralysis.
Expert Configuration Guidance
Ensures your Veeam environment is optimally configured for maximum efficiency and effectiveness in protecting your business data.
Industry Applications
Finance & Insurance
Financial institutions require stringent data protection and rapid recovery capabilities to meet regulatory compliance and maintain customer trust, making continuous support for Veeam critical.
Healthcare & Life Sciences
Healthcare organizations must adhere to strict data privacy regulations like HIPAA, necessitating reliable and consistently supported data backup and recovery solutions to protect sensitive patient information.
Manufacturing & Industrial
Industrial operations depend on uninterrupted production, requiring robust data protection and swift support for their IT systems to prevent costly downtime and data loss.
Legal & Professional Services
Law firms and professional services companies handle highly confidential client data and face strict compliance requirements, making uninterrupted access to supported data protection solutions essential.
Frequently Asked Questions
What is Veeam Data Platform Production Maintenance?
Veeam Data Platform Production Maintenance is a support contract that provides access to Veeam's technical support team, software updates, and patches for your Veeam Data Platform software. This specific offering extends that coverage for an additional two years.
Who is this maintenance plan for?
This plan is for businesses of all sizes, particularly SMB and mid-market companies, that use the Veeam Data Platform for their data protection needs and require continuous, expert support.
What happens if my maintenance expires?
If your maintenance expires, you may lose access to technical support, software updates, and patches. This could leave your data protection systems vulnerable and impact your ability to recover from incidents. Renewing ensures continuous protection.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.