Veeam DR Pack 2 Year Subscription with 24/7 Production Support
Secure your business operations with the Veeam DR Pack 2 Year Subscription, offering continuous 24/7 production support for uninterrupted service.
- 24/7 Production Support: Access expert assistance around the clock to resolve critical issues impacting your production environment.
- Disaster Recovery Coverage: Ensure your critical systems and data are protected and recoverable in the event of a disaster.
- Subscription Billing: Predictable costs with a 2-year upfront subscription, simplifying budget management for your IT infrastructure.
- Proactive Monitoring & Response: Benefit from dedicated support to maintain system health and minimize downtime risks.
Product Overview
Product Overview
The Veeam DR Pack 2 Year Subscription provides a robust solution for business continuity and disaster recovery, including 24/7 production support. This subscription ensures that your critical IT infrastructure is protected against data loss and operational disruptions, with expert assistance available at any time.
This service is designed for IT Managers and IT Professionals in SMB and mid-market companies who need reliable disaster recovery capabilities and immediate support for their production systems. It integrates into existing IT environments, offering peace of mind and operational resilience.
- Continuous Availability: Maintain operations even during unforeseen events with comprehensive disaster recovery capabilities.
- Round-the-Clock Support: 24/7 access to Veeam's expert support engineers for immediate issue resolution.
- Subscription Certainty: A 2-year upfront billing cycle provides cost predictability and simplifies procurement.
- Data Protection Assurance: Safeguard your business data with reliable backup and recovery solutions.
- System Resilience: Enhance the overall stability and uptime of your critical applications and services.
This Veeam DR Pack offers SMB and mid-market organizations enterprise-grade disaster recovery and support without the associated overhead.
What This Enables
Access to Expert Technical Assistance
Access to Veeam's certified support engineers for immediate troubleshooting and resolution of production environment issues. This ensures minimal disruption and rapid recovery from technical challenges.
production systems, critical applications, business continuity planning, IT support escalation
Coverage for Critical System Failures
Coverage for failures impacting essential IT infrastructure, ensuring that recovery processes can be initiated swiftly. This protects against significant operational losses and reputational damage.
server hardware, network infrastructure, storage systems, virtualized environments
Protection Against Data Loss Events
Protection against data loss stemming from hardware malfunctions, cyber threats, or accidental deletions. This ensures data integrity and enables quick restoration of accurate business information.
data backups, virtual machine recovery, file-level restore, database protection
Key Features
24/7 Production Support
Immediate access to expert assistance ensures critical issues are resolved quickly, minimizing downtime.
2 Year Subscription
Predictable costs and long-term planning for your disaster recovery solution.
Disaster Recovery Capabilities
Protects your business from data loss and operational disruption, ensuring continuity.
Veeam Technology
Leverages industry-leading backup and recovery technology for reliable protection.
Upfront Billing
Simplifies procurement and budgeting with a single, upfront payment for the subscription term.
Industry Applications
Finance & Insurance
Financial institutions require stringent uptime and data recovery capabilities to meet regulatory compliance and maintain customer trust, making robust DR solutions essential.
Healthcare & Life Sciences
Healthcare providers must ensure continuous access to patient data and systems to comply with HIPAA and maintain critical care operations, necessitating reliable disaster recovery.
Manufacturing & Industrial
Operational continuity is paramount in manufacturing to avoid costly production halts and supply chain disruptions, making disaster recovery a key business requirement.
Legal & Professional Services
Law firms and professional services depend on constant access to sensitive client data and case files, where downtime can lead to missed deadlines and severe business impact.
Frequently Asked Questions
What is the primary benefit of the Veeam DR Pack?
The primary benefit is ensuring business continuity by providing robust disaster recovery capabilities and 24/7 expert support to minimize downtime and data loss.
Who is this subscription intended for?
This subscription is ideal for SMB and mid-market organizations that require reliable disaster recovery solutions and continuous support for their critical IT infrastructure.
What does 24/7 production support entail?
It means you can contact Veeam support at any time, day or night, for assistance with issues affecting your live production systems.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.