Veeam Management Pack for Microsoft System Center - Basic Support
Secure 1 year of basic support for the Veeam Management Pack for Microsoft System Center, ensuring critical IT infrastructure monitoring and proactive issue resolution.
- Coverage for: Essential technical support for the Veeam Management Pack, addressing critical issues and ensuring operational continuity.
- Response Times: Access to timely assistance for critical incidents, minimizing potential downtime and impact on business operations.
- Duration: 1 year of continuous support, providing consistent access to Veeam's expertise for your System Center environment.
- Value: Proactive issue resolution and expert guidance to maintain optimal performance of your virtualized environments managed through System Center.
Product Overview
Product Overview
The Veeam Management Pack for Microsoft System Center provides deep visibility and control over your virtual, physical, and cloud infrastructures directly within System Center Operations Manager. This offering includes one year of basic support, ensuring you have access to essential technical assistance for managing your IT environment.
This solution is designed for IT Managers and IT Professionals in SMB and mid-market organizations who utilize Microsoft System Center for monitoring and management. It integrates Veeam's powerful data protection and virtualization management capabilities into your existing System Center console, offering a unified view of your IT landscape.
- Unified Monitoring: Gain a single pane of glass for your virtual, physical, and cloud workloads within System Center.
- Enhanced Visibility: Deep insights into Veeam Backup & Replication jobs, storage, and virtual infrastructure performance.
- Proactive Alerting: Receive intelligent alerts for potential issues before they impact your business operations.
- Performance Optimization: Identify and resolve performance bottlenecks across your entire IT environment.
- Simplified Management: Streamline the management of your backup and virtualization infrastructure through a familiar interface.
This essential support package empowers SMB and mid-market IT teams to maintain peak performance and reliability of their critical IT infrastructure managed via Microsoft System Center.
What This Enables
Access to Expert Technical Assistance
Access to Veeam's technical support team for troubleshooting and issue resolution. This ensures that any problems encountered with the management pack are addressed promptly, minimizing operational impact.
On-premises deployments, Hybrid cloud environments, Virtualized infrastructure, IT monitoring and management
Coverage for Software Updates and Patches
Entitlement to receive software updates and patches released during the support term. This keeps the management pack current with the latest features and security enhancements, ensuring compatibility and optimal performance.
System Center integration, Virtualization management, Data protection monitoring, IT infrastructure visibility
Protection Against Operational Disruptions
Protection against prolonged downtime by providing timely support for critical alerts and performance issues. This proactive approach helps maintain the health and availability of your monitored systems.
Business continuity planning, IT operational efficiency, Server and storage monitoring, Backup job oversight
Key Features
Deep integration with Microsoft System Center Operations Manager
Provides a unified console for managing virtual, physical, and cloud resources, reducing the need for multiple monitoring tools.
Real-time monitoring of Veeam Backup & Replication jobs
Enables proactive identification of backup failures or performance issues, ensuring data recoverability.
Performance metrics for virtual infrastructure
Offers insights into CPU, memory, and disk utilization, helping to optimize resource allocation and prevent performance degradation.
Alerting on critical events and potential issues
Notifies IT staff of problems before they escalate, allowing for timely intervention and minimizing downtime.
Support for physical servers and cloud instances
Extends monitoring capabilities beyond virtual machines to cover a broader range of your IT infrastructure.
Industry Applications
Finance & Insurance
Financial institutions require high availability and robust data protection to meet strict regulatory compliance and minimize financial risk associated with downtime.
Healthcare & Life Sciences
Healthcare organizations must ensure continuous access to patient data and comply with HIPAA regulations, making reliable monitoring and backup essential for operational integrity.
Manufacturing & Industrial
Manufacturers depend on uninterrupted operations for production lines and supply chain management, necessitating vigilant monitoring and rapid recovery capabilities.
Legal & Professional Services
Law firms and professional services companies handle sensitive client data and require high uptime to maintain client trust and meet service level agreements.
Frequently Asked Questions
What is the Veeam Management Pack for Microsoft System Center?
It is a software add-on that integrates Veeam's backup and virtualization management capabilities into Microsoft System Center Operations Manager. It provides unified monitoring and alerting for your IT environment.
What does 'Basic Support' include?
Basic support typically includes access to technical assistance for critical issues, software updates, and patches during the subscription period. Specifics are detailed in the support agreement.
Who is this product intended for?
This product is for businesses that use Microsoft System Center for IT monitoring and management and want to extend its capabilities to include Veeam's backup and virtualization insights.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.