Veeam One Basic Maintenance Extension
Extend your Veeam One basic maintenance coverage for an additional year, ensuring uninterrupted support and access to critical updates for your business's data protection.
- Extended Support: Access to technical assistance for Veeam One for one additional year.
- Software Updates: Entitlement to receive software updates and patches during the maintenance term.
- Issue Resolution: Coverage for troubleshooting and resolving operational issues with Veeam One.
- Operational Continuity: Protection against potential disruptions caused by software malfunctions or compatibility problems.
Product Overview
Product Overview
This offering provides an additional year of basic maintenance for Veeam One, a comprehensive monitoring and reporting solution for virtual, physical, and cloud infrastructures. It ensures continued access to essential support services and software updates, crucial for maintaining the health and performance of your data protection environment.
Ideal for IT Managers and IT Professionals in SMB and mid-market organizations, this maintenance extension integrates seamlessly with existing Veeam One deployments. It supports businesses that rely on Veeam One to oversee their backup and disaster recovery operations, ensuring their critical data is protected and accessible.
- One Additional Year of Coverage: Extends the term of your existing basic maintenance agreement.
- Access to Technical Support: Provides a channel for resolving technical issues and receiving guidance.
- Software Update Entitlement: Grants access to new releases, patches, and bug fixes for Veeam One.
- Proactive Monitoring Support: Helps maintain the optimal performance of your Veeam One environment.
- Cost-Effective Extension: Offers a predictable way to budget for ongoing support needs.
Secure your Veeam One environment with an extended maintenance plan, providing peace of mind and essential support for your business's data protection needs.
What This Enables
Continued Access to Technical Support
Access to vendor technical support for troubleshooting and resolving issues with Veeam One. This ensures your IT team can quickly address any operational challenges that arise, minimizing potential downtime.
Organizations with critical monitoring tools, Businesses relying on Veeam One for data protection oversight, Teams managing complex virtual or physical infrastructures
Entitlement to Software Updates
Entitlement to receive software updates, patches, and minor releases for Veeam One during the maintenance term. This keeps your monitoring solution current with the latest security fixes and feature enhancements.
Businesses with regular IT infrastructure changes, Companies focused on security best practices, Environments requiring up-to-date software for compliance
Protection Against Operational Disruptions
Protection against potential disruptions caused by software malfunctions or compatibility issues with your Veeam One deployment. This ensures the reliability of your monitoring and reporting capabilities.
Organizations with strict uptime requirements, Businesses with limited internal IT resources for deep troubleshooting, Environments with diverse hardware and software configurations
Key Features
One Additional Year of Basic Maintenance
Extends the support and update lifecycle of your Veeam One software, ensuring continued operational readiness.
Access to Vendor Technical Support
Provides a direct line to expert assistance for troubleshooting and resolving issues, reducing potential downtime.
Software Update Entitlement
Ensures you receive critical patches and updates, enhancing security and performance of your Veeam One deployment.
Prepaid Service
Offers a clear, upfront cost for an additional year of support, simplifying IT budget management.
Veeam One Compatibility
Specifically designed to maintain the functionality and support for your Veeam One monitoring and reporting solution.
Industry Applications
Finance & Insurance
Financial institutions require robust data protection and monitoring solutions to meet strict regulatory compliance and ensure business continuity, making reliable Veeam One support essential.
Healthcare & Life Sciences
Healthcare organizations must maintain continuous access to patient data and adhere to HIPAA regulations, necessitating uninterrupted operation and support for their backup and monitoring systems like Veeam One.
Manufacturing & Industrial
Industrial operations depend on consistent uptime for production systems; extended maintenance for Veeam One ensures their monitoring tools are always functional to prevent data loss and operational disruptions.
Legal & Professional Services
Law firms and professional services handle sensitive client data and face stringent data retention policies, requiring reliable backup and monitoring solutions supported by timely updates and expert assistance.
Frequently Asked Questions
What is included in basic maintenance for Veeam One?
Basic maintenance typically includes access to technical support for troubleshooting and issue resolution, as well as entitlement to software updates, patches, and minor releases for the covered product.
When should I purchase this maintenance extension?
It is best to purchase this extension before your current maintenance expires to ensure continuous coverage and avoid any lapse in support or update access.
Does this cover new features or major upgrades?
Basic maintenance typically covers updates and patches for the current version. Major version upgrades may require a separate purchase or different support tier, depending on vendor policy.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.