Veeam One Basic Maintenance Extension
Extend your Veeam One basic maintenance coverage for three additional years, ensuring uninterrupted support and access to critical updates for your business's data protection infrastructure.
- Extended Support: Access to technical assistance and issue resolution for three additional years.
- Software Updates: Coverage for essential software updates and patches to maintain optimal performance and security.
- Operational Continuity: Protection against potential disruptions by ensuring your Veeam One environment remains supported.
- Value Preservation: Maintain the full operational capability of your Veeam One investment with prepaid maintenance.
Product Overview
Product Overview
This offering provides a prepaid, three-year extension of basic maintenance for Veeam One, a comprehensive monitoring and reporting solution for virtual, physical, and cloud infrastructures. It ensures continued access to technical support, software updates, and patches, safeguarding your data protection operations.
Designed for IT Managers and IT Professionals within small to mid-market organizations, this maintenance extension is crucial for businesses relying on Veeam One to manage and protect their critical data. It integrates directly with your existing Veeam One deployment, providing peace of mind and sustained operational efficiency.
- Extended Support Term: Guarantees technical assistance for three additional years.
- Access to Updates: Provides entitlement to software patches and minor version updates.
- Issue Resolution: Ensures timely help for operational challenges with Veeam One.
- Cost Predictability: Locks in maintenance costs for three years, aiding budget planning.
- Operational Stability: Minimizes downtime risk by keeping your monitoring solution current and supported.
Secure your Veeam One's ongoing performance and support with this essential three-year maintenance extension, ideal for budget-conscious SMB and mid-market IT teams.
What This Enables
Continued Access to Technical Support
Access to vendor technical support for troubleshooting and issue resolution. This ensures your IT team can quickly address any operational challenges with Veeam One, minimizing potential downtime.
On-premises deployments, virtualized environments, hybrid cloud setups, business-critical monitoring
Entitlement to Software Updates
Coverage for essential software updates, patches, and minor version releases. This keeps your Veeam One environment secure and performing optimally, protecting against emerging threats and bugs.
Environments requiring regular security patching, teams focused on system stability, businesses with proactive IT management
Protection Against Operational Gaps
Protection against potential disruptions caused by an unsupported monitoring solution. This ensures your IT staff has the resources needed to maintain visibility and control over your data protection infrastructure.
Companies with dedicated IT staff, businesses with strict uptime requirements, organizations managing complex IT infrastructures
Key Features
3 Additional Years of Basic Maintenance
Ensures continued vendor support and access to software updates for an extended period, safeguarding your investment.
Prepaid Subscription
Locks in support costs for three years, providing budget predictability and avoiding potential price increases.
Access to Veeam One Updates
Keeps your monitoring and reporting solution current with patches and minor releases, enhancing security and performance.
Vendor Technical Support
Provides your IT team with direct access to expert assistance for troubleshooting and issue resolution.
Extended Software Lifecycle
Maintains the operational viability of your Veeam One deployment, preventing gaps in critical monitoring capabilities.
Industry Applications
Finance & Insurance
Financial institutions require robust data protection and monitoring solutions to meet strict regulatory compliance and ensure business continuity for sensitive operations.
Healthcare & Life Sciences
Healthcare organizations must maintain continuous access to patient data and adhere to HIPAA compliance, making reliable monitoring and support for data protection tools essential.
Manufacturing & Industrial
Industrial operations depend on uptime and data integrity; extended maintenance ensures their monitoring systems are always functional and secure to prevent production disruptions.
Legal & Professional Services
Law firms and professional services companies handle confidential client data and require consistent system performance and security to maintain client trust and operational efficiency.
Frequently Asked Questions
What is included in Veeam One Basic Maintenance?
Basic maintenance typically includes access to technical support during business hours and entitlement to software updates and patches released by Veeam. Specifics are defined by the vendor's support policy.
Why is extending maintenance important?
Extending maintenance ensures your software remains supported, allowing you to receive critical security updates and technical assistance. This prevents operational disruptions and security vulnerabilities associated with using outdated software.
Who should purchase this maintenance extension?
This extension is ideal for small to mid-market businesses that rely on Veeam One for their IT infrastructure monitoring and reporting and wish to ensure continuous support and access to updates for an additional three years.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.