Veeam ONE Basic Maintenance 1-Year Prepaid
This 1-year basic maintenance plan for Veeam ONE ensures continuous access to proactive alerts and performance insights for your critical infrastructure monitoring.
- Access to: Vendor technical support for issue resolution and guidance.
- Coverage for: Software updates and patches to maintain optimal performance and security.
- Protection against: Unexpected downtime due to unaddressed performance issues or configuration errors.
- Entitlement to: Proactive alerts and performance insights for your virtual and backup environments.
Product Overview
Product Overview
This Veeam ONE 1-Year Basic Maintenance Prepaid plan provides essential support and updates for your Veeam ONE monitoring software. It ensures your team has access to vendor support, software patches, and critical performance insights, helping to maintain the health and efficiency of your virtual and backup infrastructures.
This service is designed for IT Managers and IT Professionals within small to mid-market businesses who rely on Veeam ONE for visibility into their IT environment. It integrates directly with your existing Veeam ONE deployment, offering a crucial layer of ongoing operational assurance.
- Vendor Support: Direct access to Veeam technical experts for troubleshooting.
- Software Updates: Receive the latest patches and minor version updates.
- Performance Insights: Continuous monitoring and alerting for your virtual and backup data.
- Proactive Alerts: Early notification of potential issues before they impact operations.
- Environment Visibility: Enhanced understanding of your virtual and backup infrastructure status.
Maintain optimal performance and gain critical insights into your IT environment with this essential Veeam ONE maintenance plan.
What This Enables
Access to Vendor Technical Support
Access to Veeam's technical support team for troubleshooting and issue resolution. This ensures that any problems encountered with Veeam ONE are addressed promptly by experts, minimizing potential downtime.
organizations with critical IT monitoring, businesses requiring rapid issue resolution, teams managing virtual environments, companies with limited internal IT expertise
Coverage for Software Updates and Patches
Coverage for essential software updates and patches released by Veeam. This ensures your Veeam ONE deployment benefits from the latest features, security enhancements, and bug fixes, maintaining optimal performance.
businesses seeking to maintain software currency, environments with evolving security needs, companies prioritizing system stability, teams managing complex virtual infrastructures
Protection Against Monitoring Gaps
Protection against potential gaps in critical infrastructure monitoring due to unaddressed software issues or lack of updates. This plan ensures continuous, reliable performance insights for your virtual and backup environments.
organizations dependent on real-time IT performance data, businesses with strict uptime requirements, companies managing significant virtualized workloads, IT departments focused on proactive management
Key Features
Veeam Technical Support
Receive expert assistance for any Veeam ONE related issues, ensuring quick problem resolution and minimal disruption to your monitoring capabilities.
Software Updates and Patches
Stay current with the latest Veeam ONE releases, incorporating performance improvements, security enhancements, and bug fixes to maintain a stable monitoring environment.
Proactive Alerting
Benefit from early warnings about potential issues within your virtual and backup environments, enabling timely intervention and preventing critical failures.
Performance Insights
Gain a deeper understanding of your infrastructure's health and performance through detailed reporting and analytics provided by Veeam ONE.
1-Year Prepaid Term
Secure 12 months of continuous support and updates upfront, simplifying budgeting and ensuring uninterrupted service for your monitoring solution.
Industry Applications
Finance & Insurance
Financial institutions require robust monitoring and rapid issue resolution to ensure compliance with strict regulations and maintain continuous service availability for critical operations.
Healthcare & Life Sciences
Healthcare organizations depend on uninterrupted access to patient data and systems, making reliable IT infrastructure monitoring and prompt support essential for operational continuity and compliance.
Manufacturing & Industrial
Manufacturers rely on stable IT systems to manage production, logistics, and supply chains, necessitating proactive monitoring and swift support to prevent costly downtime.
Legal & Professional Services
Law firms and professional services companies handle sensitive client data and require high availability of their IT systems, making consistent monitoring and support crucial for business operations.
Frequently Asked Questions
What is Veeam ONE Basic Maintenance?
Veeam ONE Basic Maintenance is a support contract that provides access to Veeam's technical support and software updates for your Veeam ONE monitoring software for a prepaid period, typically one year.
Who is this maintenance plan for?
This plan is ideal for IT Managers and IT Professionals in small to mid-market businesses who use Veeam ONE and require ongoing vendor support and software updates to ensure its optimal performance.
What happens if my maintenance expires?
If your maintenance expires, you may lose access to vendor support, software updates, and patches. This could leave your Veeam ONE deployment vulnerable and impact your ability to resolve issues effectively.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.