Veeam One Production Maintenance Extension (2 Years)
Secure two additional years of 24/7 production maintenance for Veeam One, guaranteeing uninterrupted operational support and access to critical updates.
- Access to 24/7 Technical Support: Receive immediate assistance from Veeam experts for any Veeam One related issues, minimizing downtime.
- Coverage for Software Updates: Ensure your Veeam One environment is always running the latest version with access to patches and new feature releases.
- Protection Against Operational Disruptions: Maintain consistent performance and availability of your monitoring and reporting tools, safeguarding business continuity.
- Entitlement to Product Enhancements: Benefit from ongoing product development and improvements, keeping your IT infrastructure visibility optimized.
Product Overview
Product Overview
This offering provides a two-year extension to your existing production (24/7) maintenance agreement for Veeam One. It ensures continued access to Veeam's technical support, software updates, patches, and new releases for your Veeam One deployment.
This maintenance extension is designed for businesses of all sizes that rely on Veeam One for monitoring, reporting, and automation of their IT infrastructure. It fits into your existing IT operations by ensuring the tools you use to manage your environment remain supported and up-to-date.
- Extended Support Duration: Guarantees 24/7 technical assistance for an additional two years.
- Continuous Software Access: Provides ongoing access to all Veeam One updates, patches, and new versions.
- Proactive Issue Resolution: Enables quick response and resolution for any operational challenges with Veeam One.
- Optimized Performance: Ensures your monitoring solution functions at peak efficiency.
- Budget Predictability: Locks in support costs for an extended period, aiding financial planning.
This maintenance extension is the ideal choice for SMB and mid-market teams seeking to maintain the reliability and support of their critical Veeam One monitoring solution.
What This Enables
Continuous 24/7 Technical Support Access
Access to Veeam's expert technical support team around the clock for any Veeam One related issues. This ensures rapid problem resolution, minimizing potential downtime and impact on business operations.
organizations with critical uptime requirements, businesses operating in global time zones, teams managing complex IT environments, companies with limited internal IT resources
Ongoing Software Updates and Patches
Coverage for all Veeam One software updates, patches, and new releases during the extended maintenance period. This keeps your monitoring solution current, secure, and performing optimally.
businesses committed to security best practices, organizations seeking to benefit from new features, teams managing evolving IT infrastructures, companies with compliance mandates
Protection Against Operational Disruptions
Protection against unexpected issues or performance degradation within your Veeam One environment. This ensures the reliability of your monitoring and reporting tools, crucial for maintaining visibility and control.
companies dependent on IT infrastructure for daily operations, businesses with strict service level agreements, organizations prioritizing business continuity, teams managing sensitive data
Key Features
2 Additional Years of Production Maintenance
Ensures uninterrupted, 24/7 expert support and access to critical updates for your Veeam One environment for an extended period.
24/7 Technical Support
Provides immediate assistance from Veeam specialists to resolve issues quickly, minimizing operational impact and downtime.
Access to Software Updates and Patches
Keeps your Veeam One deployment secure, up-to-date, and performing at its best with the latest enhancements and fixes.
Prepaid Maintenance Agreement
Offers budget predictability and simplifies renewal management by covering support costs for two years upfront.
Veeam One Specific Coverage
Tailored support and updates for Veeam One, ensuring optimal performance of your IT monitoring and reporting capabilities.
Industry Applications
Finance & Insurance
Financial institutions require continuous availability and robust monitoring to meet strict regulatory compliance and ensure the security of sensitive data, making reliable Veeam One support essential.
Healthcare & Life Sciences
Healthcare organizations must maintain uninterrupted access to patient data and critical systems, necessitating high availability and immediate support for all IT infrastructure components, including monitoring tools.
Manufacturing & Industrial
Industrial operations depend on consistent uptime for production lines and supply chain management, requiring vigilant monitoring and rapid response to any IT issues that could impact operations.
Legal & Professional Services
Law firms and professional services rely on secure and consistent access to client data and case management systems, making the uninterrupted operation of their IT infrastructure, including monitoring, a high priority.
Frequently Asked Questions
What is Veeam One production maintenance?
Veeam One production maintenance provides 24/7 technical support, access to software updates, patches, and new releases for the Veeam One product. It ensures your monitoring solution remains functional and supported.
Why should I extend my Veeam One maintenance?
Extending maintenance ensures continued access to critical support and updates, preventing potential disruptions and security vulnerabilities. It guarantees your IT monitoring tools remain reliable and effective for your business operations.
What happens if my maintenance expires?
If your maintenance expires, you may lose access to technical support, software updates, and patches. This can lead to security risks, compatibility issues, and an inability to get timely assistance for problems.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.