Veeam 2-Year Production Maintenance for Data Platform
Secure your critical business data with Veeam 2-Year Production Maintenance, offering 24/7 expert support and access to essential updates for uninterrupted operations.
- 24/7 Expert Support: Access round-the-clock technical assistance from Veeam specialists to resolve issues quickly.
- Critical Updates & Patches: Receive timely software updates and security patches to maintain optimal performance and protection.
- Business Continuity: Minimize downtime and data loss risks with guaranteed access to support and the latest software versions.
- Peace of Mind: Ensure your data protection strategy is always current and supported by the vendor.
Product Overview
Product Overview
This is a 2-year production maintenance contract for Veeam Data Platform, providing essential support and updates to ensure your data protection solutions are always operational and secure.
Designed for IT Managers and IT Professionals in SMB and mid-market companies, this maintenance plan integrates with your existing Veeam deployments, whether on-premises, in the cloud, or hybrid, ensuring your data is protected and recoverable.
- Vendor-Certified Support: Direct access to Veeam's technical experts for rapid issue resolution.
- Software Version Assurance: Entitlement to all new versions, updates, and patches released during the contract term.
- Proactive Problem Solving: Receive guidance on best practices and potential issues before they impact operations.
- Extended Operational Lifespan: Keep your Veeam software fully supported and up-to-date for maximum ROI.
- Simplified Management: Streamline your support and update process through a single, vendor-backed contract.
This 2-year maintenance contract is the ideal choice for SMB and mid-market teams seeking reliable, vendor-backed support for their Veeam Data Platform.
What This Enables
Access to 24/7 Expert Technical Support
Access to round-the-clock technical assistance from Veeam-certified engineers for rapid troubleshooting and issue resolution. This ensures minimal disruption to critical business operations.
On-premises deployments, Cloud-integrated environments, Hybrid IT infrastructures, Business-critical applications
Coverage for Software Updates and Patches
Entitlement to all new versions, feature enhancements, and security patches released by Veeam during the 2-year term. This keeps your data protection solution up-to-date and protected against emerging threats.
Virtualization platforms, Server environments, Storage area networks, SaaS application data
Protection Against Downtime Risks
Protection against prolonged system downtime by guaranteeing access to timely support and the latest stable software releases. This proactive approach safeguards business continuity and data integrity.
Disaster recovery planning, Business continuity strategies, Mission-critical data workloads, Regulatory compliance environments
Key Features
24/7 Technical Support
Get immediate assistance from Veeam experts anytime to resolve critical issues and prevent data loss.
Access to Updates and Patches
Stay current with the latest software versions and security fixes to maintain optimal performance and protection.
New Version Entitlement
Receive all new releases of Veeam Data Platform, ensuring your data protection capabilities remain advanced.
Extended Support Duration
Maintain vendor support for your Veeam investment for a full two years, providing long-term operational assurance.
Vendor-Certified Expertise
Benefit from direct access to the knowledge base of the software's creators for accurate and efficient problem-solving.
Industry Applications
Finance & Insurance
Financial institutions require robust data protection and rapid recovery to meet strict regulatory compliance and maintain customer trust, making continuous support and updates essential.
Healthcare & Life Sciences
Healthcare organizations must protect sensitive patient data and ensure system availability to comply with HIPAA and other regulations, necessitating reliable and up-to-date data protection solutions.
Manufacturing & Industrial
Manufacturers rely on uninterrupted operations and the protection of production data; timely support and software updates are critical to prevent costly downtime and ensure data integrity.
Legal & Professional Services
Law firms and professional services companies handle confidential client information and require high availability and data security to meet client expectations and compliance standards.
Frequently Asked Questions
What is Veeam Production Maintenance?
Veeam Production Maintenance is a support contract that provides access to Veeam's technical support team and entitles you to all software updates, patches, and new versions released during the contract period.
Who is this maintenance contract for?
This contract is for businesses that use Veeam Data Platform software for their own IT operations and require ongoing vendor support and software updates to ensure business continuity and data protection.
What happens if my maintenance expires?
If your maintenance expires, you may lose access to technical support, software updates, and new versions. Reinstating support after expiration can sometimes incur additional costs or limitations.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.