WatchGuard TOTAL MDR Subscription
WatchGuard TOTAL MDR provides continuous, 24/7 threat monitoring and response to protect your business from advanced cyber threats, covering up to 500 licenses.
- Continuous Monitoring: Access 24/7/365 security operations center (SOC) services for proactive threat detection.
- Rapid Response: Coverage for immediate incident investigation and containment to minimize business impact.
- Advanced Threat Protection: Protection against sophisticated malware, ransomware, and zero-day exploits.
- Expert Analysis: Entitlement to expert security analysts who actively hunt for and neutralize threats.
Product Overview
Product Overview
WatchGuard TOTAL Managed Detection and Response (MDR) is a subscription service designed to provide your organization with elite-level cybersecurity protection. It offers 24/7/365 monitoring, threat hunting, incident investigation, and response capabilities, ensuring your critical assets are continuously safeguarded against evolving cyber threats.
This service is ideal for IT Managers and IT Professionals within SMB and mid-market companies who need enterprise-grade security without the overhead of building and staffing their own Security Operations Center. It integrates with existing security infrastructure to provide an additional layer of expert oversight and rapid response.
- 24/7/365 SOC: Benefit from a dedicated Security Operations Center that never sleeps, constantly watching for threats.
- Proactive Threat Hunting: Enable teams to actively search for hidden threats that may evade automated defenses.
- Incident Response: Streamline the process of investigating and containing security incidents to reduce downtime.
- Expert Analysis: Automate the analysis of security alerts, reducing alert fatigue for internal teams.
- Managed Security: Support contracts for continuous security posture management and threat mitigation.
WatchGuard TOTAL MDR delivers enterprise-grade security operations, empowering SMB and mid-market businesses to defend against sophisticated cyberattacks with expert oversight.
What This Enables
Continuous Threat Monitoring and Detection
Access to 24/7/365 security operations center services for proactive threat detection. Coverage for continuous monitoring of your network and endpoints to identify potential security breaches in real time.
On-premises infrastructure, cloud-hosted applications, hybrid environments, business continuity planning
Rapid Incident Investigation and Containment
Coverage for immediate incident investigation and containment to minimize business impact. Protection against the spread of malware and unauthorized access by quickly isolating affected systems.
Business continuity, disaster recovery, risk management, operational resilience
Advanced Threat Hunting and Analysis
Protection against sophisticated malware, ransomware, and zero-day exploits through proactive threat hunting. Entitlement to expert security analysts who actively hunt for and neutralize threats before they cause damage.
Proactive security, advanced persistent threat defense, vulnerability management
Key Features
24/7/365 SOC Monitoring
Ensures constant vigilance against cyber threats, reducing the window of vulnerability for your business.
Managed Threat Hunting
Proactively identifies and neutralizes hidden threats that automated systems might miss, enhancing your security posture.
Incident Investigation & Response
Minimizes downtime and data loss by providing rapid, expert-led response to security incidents.
Endpoint Detection and Response (EDR)
Provides deep visibility into endpoint activity, enabling faster detection and remediation of threats on workstations and servers.
Subscription-based Service
Offers predictable costs and access to cutting-edge security expertise without the need for significant capital investment in infrastructure or personnel.
Industry Applications
Finance & Insurance
This sector faces stringent regulatory compliance requirements and high-value data targets, making continuous threat monitoring and rapid response critical for protecting sensitive financial information and maintaining customer trust.
Healthcare & Life Sciences
Healthcare organizations handle Protected Health Information (PHI) and are subject to HIPAA regulations, requiring robust security measures to prevent breaches and ensure data integrity and patient privacy.
Legal & Professional Services
Law firms and professional services companies manage highly confidential client data, making them attractive targets for cybercriminals seeking intellectual property or sensitive case information. Continuous protection is essential to maintain client confidentiality and professional reputation.
Manufacturing & Industrial
These organizations increasingly rely on connected operational technology (OT) and IT systems, making them vulnerable to cyberattacks that can disrupt production, compromise intellectual property, and impact supply chains. MDR helps secure these critical environments.
Frequently Asked Questions
What is Managed Detection and Response (MDR)?
MDR is a cybersecurity service that provides continuous monitoring, threat detection, incident investigation, and response. It leverages technology and human expertise to protect organizations from cyber threats.
How does WatchGuard TOTAL MDR protect my business?
It protects your business by offering 24/7/365 monitoring by a Security Operations Center (SOC), proactive threat hunting, and rapid incident response. This ensures threats are identified and neutralized quickly, minimizing potential damage.
Is this service suitable for small to medium-sized businesses?
Yes, WatchGuard TOTAL MDR is specifically designed for SMB and mid-market companies. It provides enterprise-grade security capabilities without the need for extensive internal resources or infrastructure.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.