WatchGuard TOTAL MDR - 1 Year Subscription
WatchGuard TOTAL MDR provides 1-year of advanced threat detection and response, safeguarding your business from evolving cyber threats.
- 24/7 Monitoring: Continuous vigilance by security experts to detect and neutralize threats.
- Rapid Response: Swift incident investigation and remediation to minimize business disruption.
- Proactive Threat Hunting: Ongoing search for hidden threats that may evade automated defenses.
- Endpoint & Network Visibility: Comprehensive insight into your security landscape for informed decision-making.
Product Overview
Product Overview
WatchGuard TOTAL Managed Detection and Response (MDR) is a subscription service offering 1-year of continuous, expert-led security monitoring and incident response. It provides advanced threat detection, investigation, and remediation to protect your organization's critical assets and data.
This service is designed for IT Managers and IT Professionals within SMB and mid-market companies who need enterprise-grade security operations without the overhead of building an in-house Security Operations Center. It integrates with existing security infrastructure to provide an additional layer of defense and expert oversight.
- Always-On Security: Dedicated security analysts monitor your environment around the clock.
- Expert Threat Analysis: Skilled professionals investigate alerts, reducing false positives and identifying real threats.
- Accelerated Remediation: Quick containment and eradication of threats to restore normal operations faster.
- Actionable Intelligence: Regular reporting and insights to improve your overall security posture.
- Scalable Protection: Supports organizations with 5001+ licenses, adapting to large-scale deployments.
WatchGuard TOTAL MDR offers SMB and mid-market organizations enterprise-level security expertise and continuous monitoring to proactively defend against cyber threats.
What This Enables
Continuous Threat Monitoring and Detection
Access to 24/7 security operations center services that actively monitor your network and endpoints for malicious activity. Coverage for the detection of advanced persistent threats and zero-day exploits that bypass traditional security measures.
Organizations with critical data assets, businesses requiring high availability, companies with remote or hybrid workforces, environments with sensitive customer information.
Incident Response and Remediation
Coverage for rapid incident investigation, containment, and eradication by dedicated security analysts. Entitlement to expert guidance and support to restore affected systems and minimize business impact during a security event.
Businesses with strict uptime requirements, companies subject to regulatory compliance, organizations lacking in-house incident response teams, environments with a high volume of security alerts.
Proactive Threat Hunting
Protection against sophisticated and targeted attacks through ongoing threat hunting by security experts. Access to intelligence-driven hunting methodologies designed to uncover hidden threats within your environment.
Organizations operating in high-risk industries, companies with a history of security incidents, businesses seeking to improve their security posture beyond basic detection, environments with complex IT infrastructures.
Key Features
24/7/365 Security Operations Center (SOC)
Your environment is continuously monitored by expert security analysts, ensuring threats are detected and addressed at any time.
Advanced Threat Detection & Analysis
Utilizes sophisticated tools and human expertise to identify and analyze complex threats, reducing false positives and focusing on real risks.
Incident Response & Remediation
Provides swift actions to contain, eradicate, and recover from security incidents, minimizing downtime and data loss.
Threat Hunting
Proactively searches for hidden threats and advanced adversaries that may evade automated security controls.
Reporting & Visibility
Delivers clear, actionable insights into your security status and incident trends, enabling informed decision-making.
Industry Applications
Finance & Insurance
This sector faces stringent regulatory compliance requirements and high-value targets for cybercriminals, making continuous monitoring and rapid response critical for data protection and operational integrity.
Healthcare & Life Sciences
Protecting sensitive patient data (PHI) is paramount, requiring robust security measures and compliance with regulations like HIPAA, which MDR services help to enforce through vigilant monitoring and incident handling.
Legal & Professional Services
Law firms and professional services handle confidential client information, making them prime targets for data breaches. MDR provides the necessary security oversight to safeguard this sensitive data and maintain client trust.
Manufacturing & Industrial
Operational technology (OT) and IT convergence in manufacturing environments create new attack vectors. MDR helps secure these critical systems, preventing disruptions to production and supply chains.
Frequently Asked Questions
What is Managed Detection and Response (MDR)?
MDR is a security service that provides continuous monitoring, threat detection, investigation, and response. It's delivered by a third-party provider to augment or replace an organization's internal security operations.
How does WatchGuard TOTAL MDR protect my business?
It offers 24/7 expert monitoring, rapid incident response, and proactive threat hunting to identify and neutralize cyber threats before they can cause significant damage to your business operations.
Who is this service for?
This service is ideal for SMB and mid-market companies that need enterprise-level security expertise and continuous monitoring but may not have the resources to build and staff their own Security Operations Center.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.