
WatchGuard Open MDR - 1 Year Subscription
WatchGuard Open MDR provides 1 year of advanced managed detection and response services, safeguarding your business network against evolving cyber threats.
- Continuous Monitoring: Access to 24/7/365 security operations center (SOC) for real-time threat detection and analysis.
- Rapid Response: Coverage for swift incident investigation and containment to minimize potential damage and downtime.
- Expert Analysis: Protection against sophisticated attacks through dedicated security analysts and threat intelligence.
- Proactive Defense: Entitlement to ongoing security posture improvement and threat hunting to stay ahead of adversaries.
Product Overview
Product Overview
WatchGuard Open MDR is a managed detection and response service offering 1 year of continuous security monitoring and expert threat mitigation. It provides businesses with a dedicated security operations center (SOC) to detect, investigate, and respond to cyber threats in real-time, ensuring critical assets and data remain protected.
This service is designed for IT Managers and IT Professionals within SMB and mid-market organizations who need enterprise-grade security without the overhead of building and maintaining their own SOC. It integrates with existing security infrastructure to provide an additional layer of proactive defense and rapid incident response.
- 24/7/365 Threat Detection: Constant vigilance over your network and endpoints to identify malicious activity.
- Expert Incident Response: Skilled security analysts to investigate alerts, contain threats, and guide remediation.
- Advanced Threat Intelligence: Utilization of up-to-date threat data to recognize and neutralize emerging attack vectors.
- Reduced Alert Fatigue: SOC team filters and prioritizes alerts, allowing your internal IT to focus on strategic initiatives.
- Proactive Threat Hunting: Dedicated efforts to discover and neutralize threats that may evade automated defenses.
WatchGuard Open MDR offers SMB and mid-market teams enterprise-level security operations, delivering peace of mind and robust protection against cyber threats.
What This Enables
Continuous Network Monitoring
Enable teams to maintain constant vigilance over their network infrastructure and endpoints. Streamline the detection of suspicious activities and potential security breaches before they escalate.
On-premises networks, hybrid cloud environments, remote workforce support
Accelerated Incident Response
Automate the initial stages of incident investigation and containment to minimize the impact of security events. Reduce the mean time to respond (MTTR) for critical security alerts.
Businesses with limited IT staff, organizations facing regulatory compliance, companies with sensitive data
Proactive Threat Hunting
Empower security teams with advanced threat intelligence and expert analysis to proactively search for hidden threats. Enhance the overall security posture by identifying and neutralizing advanced persistent threats (APTs).
Organizations with a high-value digital footprint, businesses in threat-rich industries, companies seeking to mature their security operations
Key Features
24/7/365 SOC Monitoring
Ensures constant vigilance over your network and endpoints, detecting threats as they emerge.
Expert Threat Analysis
Provides skilled security analysts to investigate alerts and understand the full scope of potential attacks.
Incident Containment & Remediation Guidance
Helps to quickly limit the damage of security incidents and guides your team toward effective resolution.
Advanced Threat Intelligence Integration
Leverages up-to-date threat data to identify and defend against the latest cyberattack methods.
Proactive Threat Hunting
Actively searches for threats that may bypass automated defenses, enhancing overall security resilience.
Industry Applications
Finance & Insurance
Financial institutions require stringent security to protect sensitive customer data and comply with regulations like PCI DSS and GLBA, making continuous monitoring and rapid response essential.
Healthcare & Life Sciences
Healthcare providers must safeguard Protected Health Information (PHI) under HIPAA, necessitating robust security measures to prevent breaches and ensure data integrity.
Legal & Professional Services
Law firms and professional services handle highly confidential client information, requiring advanced protection against data theft and ensuring compliance with data privacy laws.
Retail & Hospitality
Retailers and hospitality businesses process significant volumes of customer payment data, making them targets for attacks and requiring strong defenses to maintain trust and PCI DSS compliance.
Frequently Asked Questions
What is Managed Detection and Response (MDR)?
MDR is a cybersecurity service that provides continuous monitoring, threat detection, and incident response. It leverages technology and human expertise to protect organizations from cyber threats.
How does WatchGuard Open MDR integrate with my existing security?
WatchGuard Open MDR is designed to complement your current security stack. It typically integrates with your existing firewalls, endpoint protection, and other security tools to provide a unified view and enhanced detection capabilities.
Who is WatchGuard Open MDR for?
This service is ideal for SMB and mid-market organizations that need advanced security operations but may lack the internal resources or expertise to manage a full-time Security Operations Center (SOC).
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.