Zoom Agentless Dialer Add-On Annual Prepay Usage
The Zoom Agentless Dialer Add-On Annual Prepay provides essential outbound communication capabilities for businesses with 25,001 to 50,000 users, ensuring efficient customer engagement.
- Annual Prepay: Secure predictable costs for your outbound dialing solution over a 12-month term.
- Agentless Operation: Automate outbound calls without requiring dedicated agent intervention for each dial.
- Scalable Capacity: Supports large user bases from 25,001 to 50,000, accommodating significant operational needs.
- Enhanced Engagement: Facilitate proactive customer outreach for notifications, reminders, and surveys.
Product Overview
Product Overview
This Zoom Agentless Dialer Add-On is an annual prepaid platform license designed to enhance your Zoom Contact Center capabilities. It enables automated outbound calling campaigns, allowing businesses to reach a large customer base efficiently for various communication needs.
Ideal for IT Managers and Business Owners in mid-market to enterprise organizations, this add-on integrates with existing Zoom Contact Center deployments. It supports businesses that rely on proactive customer communication for operational efficiency and customer service.
- Automated Outbound Dialing: Initiate calls to customers automatically based on predefined campaigns and triggers.
- Large Scale Support: Licensed for organizations with 25,001 to 50,000 users, ensuring capacity for extensive operations.
- Annual Subscription: Provides a full year of access to the agentless dialing features with upfront payment.
- Campaign Management: Facilitates the creation and management of outbound call campaigns for marketing, notifications, or surveys.
- Integration Ready: Designed to work within the Zoom Contact Center ecosystem for a unified communication experience.
Empower your mid-market or enterprise teams with automated outbound dialing, ensuring efficient customer outreach without the overhead of manual processes.
What This Enables
Automate Customer Notification Campaigns
Enable teams to proactively inform customers about important updates, service changes, or appointment reminders. Streamline the delivery of critical information to a large audience efficiently.
customer support operations, proactive communication strategies, large user bases, integrated communication platforms
Streamline Post-Interaction Surveys
Automate the process of sending customer satisfaction surveys after service interactions or purchases. Gather valuable feedback to improve service quality and customer experience.
customer experience management, feedback collection, automated outreach, service delivery optimization
Facilitate Outreach for Information Gathering
Support teams in gathering essential information from a broad customer base for research, data collection, or verification purposes. Automate the dialing process to maximize reach.
data collection initiatives, market research, customer verification processes, large-scale outreach
Key Features
Agentless Outbound Dialing
Reduces manual effort and operational costs associated with initiating outbound calls.
Annual Prepay Licensing
Provides predictable budgeting and cost management for a full year of service.
Scalable User Capacity (25,001-50,000)
Accommodates the needs of large organizations requiring extensive outbound communication capabilities.
Campaign Automation
Enables efficient execution of targeted outbound calling campaigns for various business purposes.
Zoom Contact Center Integration
Works seamlessly within the existing Zoom ecosystem for a unified communication experience.
Industry Applications
Finance & Insurance
Financial institutions and insurance providers frequently need to conduct large-scale outbound communications for policy updates, payment reminders, and customer service notifications, making automated dialing essential for compliance and efficiency.
Healthcare & Life Sciences
Healthcare organizations require efficient methods for appointment reminders, public health alerts, and patient follow-ups, where automated outbound dialing can ensure timely communication and improve patient engagement.
Retail & Hospitality
Retailers and hospitality businesses can use agentless dialing for promotional outreach, reservation confirmations, and customer feedback surveys, enhancing customer engagement and operational efficiency across many locations.
Government & Public Sector
Public sector entities often need to disseminate information to large populations for alerts, surveys, or civic engagement, benefiting from automated outbound capabilities to ensure broad and timely communication.
Frequently Asked Questions
What is the Zoom Agentless Dialer Add-On?
It is a software license that enhances Zoom Contact Center by enabling automated outbound calling campaigns without requiring active agent participation for each dial. This is an annual prepaid subscription.
Who is this license intended for?
This license is designed for mid-market to enterprise businesses with 25,001 to 50,000 users who utilize Zoom Contact Center and need to conduct large-scale outbound communications.
What are the benefits of agentless dialing?
Agentless dialing automates the outbound call process, increasing efficiency, reducing labor costs, and allowing for broader reach in campaigns like notifications or surveys.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.