Zoom Agentless Dialer Add-On
The Zoom Agentless Dialer Add-On provides automated outbound calling capabilities for businesses utilizing Zoom Phone, enabling efficient communication at scale.
- Automated Outbound Calling: Enables proactive customer outreach and engagement without manual dialing.
- Scalable Capacity: Supports usage for 10,001 to 25,000 endpoints, accommodating growing business needs.
- Monthly Prepay Model: Offers predictable monthly billing for straightforward budget management.
- Enhanced Communication: Integrates with Zoom Phone to streamline outbound contact strategies.
Product Overview
Product Overview
This Zoom Agentless Dialer Add-On is a monthly subscription service designed to enhance Zoom Phone deployments. It unlocks automated outbound calling functionality, allowing organizations to proactively reach out to customers or stakeholders at scale. The license covers usage for 10,001 to 25,000 endpoints on a monthly prepay basis, ensuring continuous access to these communication capabilities.
This solution is ideal for IT Managers and Business Owners within SMB and mid-market companies who are already using Zoom Phone for their internal and external communications. It fits into their existing UCaaS environment, augmenting their ability to manage large-scale outbound campaigns directly through their familiar Zoom platform.
- Automated Dialing: Initiate outbound calls automatically based on predefined rules and lists.
- Scalable Licensing: Supports a significant volume of endpoints, suitable for larger SMB and mid-market organizations.
- Monthly Subscription: Provides a flexible, recurring service with predictable monthly costs.
- Zoom Phone Integration: Seamlessly works with your existing Zoom Phone infrastructure.
- Operational Efficiency: Reduces manual effort required for outbound calling campaigns.
Empower your business with efficient, automated outbound communication by integrating the Zoom Agentless Dialer Add-On into your Zoom Phone environment.
What This Enables
Automate Customer Outreach Campaigns
Enable teams to initiate large-scale outbound calling campaigns automatically. This streamlines customer engagement for marketing, surveys, or notifications, ensuring consistent and timely communication.
Cloud-based telephony, Unified Communications as a Service, Customer Relationship Management integration, Remote workforce enablement
Streamline Appointment Reminders
Organizations deploying automated systems can send timely appointment reminders to clients or patients. This reduces no-shows and improves scheduling efficiency across the business.
Scheduled service delivery, Client-facing operations, High-volume appointment scheduling, Digital communication workflows
Automate Follow-up Communications
Businesses migrating from manual follow-up processes can automate post-service or post-purchase communications. This ensures all customers receive timely follow-ups, enhancing customer satisfaction.
Post-sale support, Service delivery confirmation, Customer feedback collection, Proactive customer service
Key Features
Agentless Automated Dialing
Initiate outbound calls without requiring an agent to manually dial each number, significantly increasing call volume and efficiency.
Monthly Usage Prepay
Provides a predictable monthly cost for the service, allowing for easier budget management and financial planning.
Scalable Endpoint Support
Accommodates a large number of endpoints (10,001-25,000), ensuring the solution can grow with your business needs.
Zoom Phone Integration
Works seamlessly with your existing Zoom Phone platform, simplifying deployment and management within a familiar environment.
Compliance Assistance
Helps organizations adhere to communication regulations by managing outbound call pacing and compliance rules.
Industry Applications
Finance & Insurance
Financial institutions and insurance providers can use this for automated policy reminders, claims follow-ups, and customer outreach, ensuring timely communication and compliance with financial regulations.
Healthcare & Life Sciences
Healthcare providers can automate appointment reminders, follow-up care instructions, and patient surveys, improving patient engagement and reducing no-show rates while adhering to HIPAA communication guidelines.
Retail & Hospitality
Retailers and hospitality businesses can automate promotional outreach, reservation confirmations, and customer feedback requests, enhancing customer loyalty and operational efficiency.
Legal & Professional Services
Law firms and professional service providers can use automated dialing for client notifications, case updates, and appointment scheduling, ensuring clients remain informed and improving practice management.
Frequently Asked Questions
What is the Zoom Agentless Dialer Add-On?
It is a subscription service that enhances Zoom Phone by enabling automated outbound calling. This allows businesses to proactively contact customers or stakeholders at scale without manual dialing.
Who is this add-on intended for?
This add-on is for businesses using Zoom Phone that need to conduct large-scale outbound calling campaigns. It is suitable for SMB and mid-market companies looking to improve communication efficiency.
How is the billing handled?
The service operates on a monthly prepay model, with usage billed monthly for the specified range of endpoints (10,001-25,000).
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.