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Available NowZent Managed Infrastructure · Windows · macOS · Linux · Servers

Your endpoints are your largest attack surface. We manage every single one.

Managed endpoint protection and lifecycle across your entire device fleet — AV/EDR deployment and tuning, automated patch management, device encryption, application control, and secure offboarding.

Vendor-agnostic — we manage the platform you have or help you choose the right one. Bring your existing investment or start fresh.

Across your fleet

Do you know the patch status of every device in your fleet and which vulnerabilities are open right now?

Is AV/EDR actively monitored and tuned on every device, including servers and remote endpoints?

Are your devices encrypted, and do you have proof of encryption status for compliance review?

When an employee leaves, is their device remotely wiped, local data cleared, and all system access revoked within the hour?

What We Manage

Four managed components. Every device covered.

Threat protection, patching, device control, and compliance reporting — managed as one integrated service across your full fleet.

Advanced Threat Protection

AV/EDR deployment, tuning, and continuous monitoring across every device in your fleet — detecting threats through behavioral analysis and exploit prevention, not just signatures.

  • AV/EDR deployment and policy configuration across Windows, macOS, Linux, and servers

  • Behavioral analysis and exploit prevention — detects threats that evade signature-based detection

  • Real-time threat monitoring and alert triage — we investigate, you receive summaries

  • Automated quarantine and remediation on confirmed detections

Patch & Vulnerability Management

Automated OS and third-party application patching on a defined schedule — vulnerabilities closed before they become incidents. Patch status tracked and reported continuously.

  • Automated OS patching — Windows, macOS, Linux on agreed maintenance windows

  • Third-party application patching — browsers, productivity tools, runtimes

  • Vulnerability risk prioritization — highest-risk gaps addressed first

  • Patch compliance reporting — audit-ready status across your full fleet

Device Control & Encryption

Device encryption enforced across your fleet, USB and peripheral policies managed, and application control configured — data protected at rest and at the edge.

  • BitLocker (Windows) and FileVault (macOS) encryption enforced and monitored

  • USB device control — block, allow, or restrict by policy

  • Application whitelisting and blacklisting — only approved software runs

  • MDM enrollment and device lifecycle management across all platforms

Compliance & Reporting

Compliance evidence produced as a byproduct of ongoing management — encryption status, patch compliance, device policy adherence, and threat detection records available for SOC 2, HIPAA, and PCI-DSS audits.

  • Device compliance baseline tracked and reported continuously

  • Encryption, patch, and policy status available for audit review

  • Threat detection and response records maintained throughout service term

  • SOC 2, HIPAA, and PCI-DSS audit documentation produced on request

Supported Platforms

We manage the platform you have.

Existing investment or new deployment — we manage it. If your platform isn't listed, contact us.

Symantec Endpoint Security

Enterprise EPP + EDR — Broadcom platform

Trend Micro

Vision One — unified endpoint and XDR

Microsoft Defender for Endpoint

Cloud-native EDR — integrated with M365

CrowdStrike Falcon

Cloud-delivered EDR and threat intelligence

SentinelOne

Autonomous EDR with behavioral AI detection

Huntress

Managed EDR — persistent threat detection

FortiClient

Fortinet endpoint — EMS-managed, VPN integration

Acronis

Endpoint protection with integrated backup

ESET

Lightweight EPP — ESET PROTECT managed

Cisco Secure Endpoint

AMP for Endpoints — Cisco security ecosystem

Don't see yours? Contact us. We scope endpoint management engagements for platforms not on this list — the standard list isn't the limit of what we can manage.

Device Lifecycle

From enrollment to secure retirement.

Every device under management follows the same five-phase lifecycle — from day one to decommission.

01

Enrollment

Device added to management — agent deployed, MDM profile applied, inventory captured. New devices enrolled from day one without manual IT configuration at the location.

  • Agent deployed and communicating

  • MDM profile applied

  • Device added to inventory

02

Hardening

Security baseline applied — encryption activated, USB and application policies enforced, firewall configured, and local admin access restricted to policy.

  • Encryption confirmed active

  • Security policies applied

  • Baseline compliance verified

03

Monitor & Detect

Continuous threat monitoring and alert triage. Behavioral analysis running at all times — threats detected, investigated, and contained. You receive summaries, not storms.

  • Continuous AV/EDR monitoring active

  • Alert triage and threat response

  • Monthly security posture report

04

Maintain & Patch

Automated patching on your agreed schedule — OS updates, third-party applications, and critical security fixes. Patch compliance tracked and reported.

  • OS and application patching on schedule

  • Patch compliance report

  • Vulnerability prioritization

05

Retire & Wipe

Secure offboarding when a device reaches end-of-life, is lost, or an employee departs. Remote wipe, MDM profile removal, and data erasure coordinated on request.

  • Remote wipe executed

  • MDM profile removed

  • Device removed from inventory

Sized For You

What managed endpoint security looks like at your scale.

Same four managed components — scoped to your fleet size and compliance requirements. Confirmed after the assessment.

Micro-SMB

Up to 50 endpoints

Basic endpoint protection and patch management without a dedicated IT team to maintain it

What's included

AV/EDR deployment and monitoring, automated OS and application patching, device encryption, and compliance baseline reporting. Secure device offboarding included.

Onboarding

Onboarding in 1–2 weeks

Outcome

Every device protected and patched — without your team managing it.

SMB

51–200 endpoints

Centralized visibility and control across a growing fleet — inconsistent protection and patching is the gap

What's included

Full AV/EDR across all platforms, USB and application control policies, MDM enrollment, automated patching with priority scheduling, and audit-ready compliance documentation.

Onboarding

Onboarding in 2–3 weeks

Outcome

Consistent security posture across every device — one dashboard, one team, one policy standard.

Mid-Market

200+ endpoints

Enterprise-grade EDR, compliance documentation for audits, and centralized management across multiple locations or departments

What's included

Advanced EDR with behavioral detection, vulnerability prioritization, multi-platform MDM, full compliance documentation for SOC 2, HIPAA, or PCI-DSS, and quarterly security posture reviews.

Onboarding

Onboarding timeline confirmed after assessment

Outcome

Audit-ready endpoint security posture — evidence produced continuously, not scrambled before each audit.

Who This Is For

Real environments. Real security gaps.

Businesses with devices that need protecting and no dedicated team to manage it continuously.

Micro-SMB

CPA / Accounting Firm

15-person accounting firm handling client financial records and tax data — mix of personal and firm-owned laptops, inconsistent antivirus, no patch management, and cyber insurance renewal requiring proof of endpoint controls.

AV/EDR deployed across all devices. Automated patching brings every device current. Encryption enforced. Compliance documentation produced for cyber insurance submission.

Micro-SMB

Medical or Dental Practice

Small clinic with 20 endpoints — mix of clinical workstations and admin laptops. Basic antivirus only, no centralized management, HIPAA audit approaching with no documentation of device security controls.

EDR deployed across clinical and admin devices. USB control prevents unauthorized data transfer. Encryption confirmed active. HIPAA-relevant compliance evidence produced from ongoing management.

SMB

Multi-Location Healthcare Clinic

Three-clinic group with 80 endpoints across locations — each site managed independently, inconsistent patching, no centralized visibility, and a compliance audit requiring unified device security documentation.

Centralized MDM and EDR across all three locations. Unified patch management — all sites on the same schedule. Single compliance report covering the full fleet for audit preparation.

SMB

Manufacturing Company

Regional manufacturer with 120 endpoints — office staff and plant floor mixed. Legacy antivirus not actively managed, no patch compliance tracking, and failed audit findings for device control and encryption.

AV/EDR deployed across office and plant floor devices with patching schedules aligned to production windows. USB control enforced. Encryption activated. Audit findings remediated with ongoing compliance reporting.

Mid-Market

Financial Services Firm

Financial advisory firm with 250 endpoints across multiple offices — SOC 2 Type II audit approaching. No centralized EDR, inconsistent patch compliance, and no audit-ready documentation of device security controls.

Advanced EDR across all endpoints. Automated patching with vulnerability prioritization. Full compliance documentation — encryption status, patch compliance, threat detection records — available for SOC 2 audit.

Mid-Market

Multi-Location Retail Chain

Retail chain with 300+ endpoints across 25 locations — POS systems, staff workstations, and back-office devices. No consistent endpoint policy, no central management, PCI-DSS compliance gaps on device security.

Centralized endpoint management across all locations. Consistent AV/EDR, encryption, and patching policy applied everywhere. PCI-DSS device security controls documented and maintained continuously.

Responsibility Model

We manage the endpoints. You run the business.

Ownership confirmed and signed at onboarding — no ambiguity about what we own and what stays with your team.

Zent

We own and execute

Shared

Both teams involved

Customer

You own or provide

01

Platform & Monitoring

Agent deployment, configuration, and continuous threat detection.

AV/EDR agent deployment and configuration

We deploy and configure across all enrolled devices

Zent

Continuous threat monitoring and alert triage

We investigate — you receive summaries

Zent

Platform policy management and tuning

Policies maintained and optimized over time

Zent

Device access and enrollment authorization

You authorize devices to be enrolled

Customer

Security policy approval

You define acceptable use — we enforce it

Shared
02

Patch & Device Management

Patching schedules, encryption, and device lifecycle.

Automated OS and application patching

Deployed on agreed schedule with rollback capability

Zent

Encryption enforcement and monitoring

BitLocker / FileVault confirmed active on all devices

Zent

MDM enrollment and profile management

Device profiles maintained throughout lifecycle

Zent

Patch window approval

You approve maintenance windows — we execute

Shared

Hardware procurement

Customer responsibility — we manage, not procure

Customer
03

Compliance & Offboarding

Reporting, audit evidence, and secure device retirement.

Compliance baseline tracking and reporting

Encryption, patch, and policy status maintained

Zent

Audit documentation production

SOC 2, HIPAA, PCI evidence available on request

Zent

Secure device offboarding and remote wipe

Executed on request — employee departure or lost device

Zent

Offboarding request initiation

You notify us — we execute the wipe

Shared

Application license management

Software licensing is customer-owned

Customer

Endpoint and network security are complementary. Running both under one team means faster incident correlation — no gap between what's happening on the device and what's crossing the wire. See Managed Firewall Services for network-layer security management.

Common Questions

Before you ask — we've answered it.

Managed endpoint security. Not managed software licenses.

AV/EDR, patching, encryption, device control, and compliance reporting managed continuously across your entire fleet. Bring your platform or start fresh.

Vendor-agnostic. Windows, macOS, Linux, and servers. Per device, monthly.