Modular managed IT. Pick what you need, scale when you are ready.
Six service categories, each independently scoped and priced. Start with one. Add more as your needs evolve. No forced bundles, no black-box IT, no surprises on the invoice.
What We Manage
Modular services. One partner.
Each category maps to a real operational domain with its own pricing axis. Enable what applies to your environment today.
Reliability by Design
Infrastructure
Network monitoring, server management, backup verification, firewall operations, and ISP escalation. AI-enhanced visibility across every layer.
What's included
- Network & server monitoring
- Backup & restore verification
- Firewall, VPN & SD-WAN management
- ISP & carrier escalation
- Predictive capacity planning
Per device / server — monthly
Full detailsHuman-Centered Support
End User
Helpdesk support with defined SLAs, onboarding and offboarding workflows, software support, and user lifecycle management.
What's included
- Helpdesk (ticket, phone, chat)
- New hire provisioning
- Offboarding & access removal
- Software installs & troubleshooting
- End-user training
Per user — monthly
Full details24x7 managed. Always protected.
Managed Firewall Services
24x7 monitoring, threat response, device management, and bi-annual security audits for your existing Fortinet, Palo Alto, Cisco Firepower, or Cisco Meraki firewall. Single firewall, under 300 endpoints.
What's included
- 24x7 threat monitoring and security event correlation
- Threat response — resolution or risk mitigation
- Device management — rules, VPN, patching, backups
- Bi-annual firewall rule and policy audit
- Quarterly security event reporting
Per firewall — monthly recurring + one-time setup
Full detailsEvery device. Continuously protected.
Endpoint Security
Managed endpoint protection and lifecycle across your entire device fleet — Windows, macOS, Linux, and servers. AV/EDR, automated patching, encryption, application control, and secure offboarding. Vendor-agnostic.
What's included
- AV/EDR deployment and tuning — Symantec, Trend Micro, Defender, CrowdStrike, SentinelOne and more
- Automated OS and third-party application patch management
- Device encryption — BitLocker, FileVault
- Application control, USB policies, and MDM enrollment
- Compliance baseline tracking — SOC 2, HIPAA, PCI-DSS
Per device / endpoint — monthly
Full details24x7 detection. AI-powered response.
Managed AI SOC
AI-powered Security Operations Center with continuous monitoring across your network, endpoint, and cloud layers. Agentic AI triages alerts, investigates threats, and executes containment. Expert analysts handle the complex. AI handles the routine.
What's included
- 24x7 monitoring — network, endpoint, and cloud
- Agentic AI threat correlation and automated triage
- Automated containment — human approval gates for critical actions
- Expert security analysts for threat hunting and investigation
- Compliance reporting — SOC 2, HIPAA, PCI DSS
Contact us — tiered by environment size
Full detailsContinuous visibility. Audit-ready by design.
Compliance as a Service
Continuous compliance management for SOC 2, HIPAA, and ISO 27001. We manage your infrastructure — so we implement the fixes, not hand you a to-do list. Automated evidence collection, continuous control monitoring, audit-ready by default.
What's included
- Continuous Control Monitoring — evidence from your managed stack
- Gap analysis and technical remediation
- AI-mapped policy and procedure library
- Audit preparation and auditor liaison
- Vendor risk management and questionnaire scoring
Implementation + monthly retainer
Full detailsUnified Network Operations. One Price. Done.
Meraki MSPaaS Bundle
One flat monthly rate covers your entire Meraki stack — MX, MS, MR, MG, MV, and MT. One NOC team. One point of escalation. No fragmented billing.
What's included
- All Meraki device classes (MX/MS/MR/MG/MV/MT)
- 24x7x365 unified NOC monitoring
- Configuration backup & patch management
- Incident resolution & Cisco TAC escalation
- NOC first response within 15 minutes (P1)
$110 / device / month — all classes
Full detailsFortinet Managed Security Service
Managed FortiGate SD-WAN
24x7x365 managed service for your FortiGate environment — deployment, configuration, vulnerability patching, and change management handled by Fortinet's certified global NOC.
What's included
- 24x7x365 firewall monitoring & alerting
- ITIL-aligned change management
- Vulnerability management & auto-patching
- Firmware upgrades by Fortinet NOC
- FortiAP, FortiSwitch & FortiExtender coverage — contact us
Per FortiGate / annual subscription
Full details24x7 Cisco Meraki Management
Managed Meraki SD-WAN
24x7x365 managed service for Cisco Meraki environments — monitoring, configuration management, incident resolution, and vendor escalation across your Meraki stack.
What's included
- 24x7x365 network monitoring & alerting
- Configuration backup & patch management
- Change management & monthly reporting
- Incident resolution & Cisco TAC escalation
- NOC first response within 15 minutes (P1)
Per device / per month — tiered by device class
Full detailsYour AI doesn't manage itself. We do.
AI Operations
Managed AI lifecycle for production environments. RAG pipeline maintenance, model drift monitoring, Shadow AI governance, and agent tuning built on the same AI stack we operate internally. Your knowledge bases stay current, your models stay accurate, and every AI decision carries a documented audit trail. Not a pilot program. A fully managed operational service.
What's included
- RAG pipeline maintenance and knowledge base hygiene
- Model drift detection and behaviour monitoring
- Shadow AI discovery and governance enforcement
- AI agent tuning and workflow optimization
- Compliance audit trails for all AI decisions
Per knowledge base / agent, monthly
Full detailsAI finds the drift. We fix it.
AI-Assisted Managed Cloud
Unified management across AWS, Azure, and GCP. AI continuously monitors for cost waste, security drift, and compliance violations. Our engineers validate findings and execute remediation. Predictable cloud spend, enforced governance, and cloud-native resilience across every platform your workloads run on. No surprise bills. No undetected misconfigurations.
What's included
- Multi-cloud unified management: AWS, Azure, and GCP
- AI-driven FinOps and continuous cost optimization
- Cloud-native backup and disaster recovery
- Identity and entitlement governance (CIEM)
- Configuration compliance and automated guardrails
Contact us, scoped by environment
Full detailsYour data is backed up. But can you restore it?
Managed Backup & Data Protection
Managed backup infrastructure, disaster recovery orchestration, and restore validation across on-prem, cloud, and hybrid environments. We test restores quarterly, maintain runbooks for every failure scenario, and ensure your recovery objectives are real — not theoretical.
What's included
- Backup infrastructure management — on-prem, cloud, hybrid, and SaaS
- Automated scheduling, monitoring, and failure alerting
- Quarterly restore testing with documented proof
- Disaster recovery orchestration and runbook maintenance
- Ransomware-resilient architecture — immutable and air-gapped options
Contact us — scoped by environment
Full detailsPricing Philosophy
A la carte, not forced bundles.
Every service category has its own pricing axis. You pay for what you use. Your CFO sees exactly what each line item covers, no black-box managed services fee.
Start with one service, run it for 90 days, measure the outcome, then decide what to add. No multi-year lock-in required to get started.
Service Tiers
What most businesses in your segment buy
These are representative stacks, not packages. Your actual scope is confirmed after the IT Stack Assessment.
Micro-SMB
1–50 employees
Helpdesk + device protection — operational from day one.
Typical services
Start lean. Add services as the business grows.
Growth SMB
50–200 employees
Complete managed stack — visibility, support, and threat monitoring.
Typical services
Full operational coverage without enterprise complexity.
Mid-Market
200–1,000 employees
Full stack with 24/7 SOC and compliance frameworks.
Typical services
Enterprise-grade protection at mid-market economics.
Budget ranges are representative. Final pricing is based on your specific environment and scope, confirmed at the IT Stack Assessment.
Service Excellence
Managed services that prevent problems. Not just respond to them.
Built on ITIL (Version 5) — accountability, AI governance, and outcome measurement in every service we deliver.
AI-Enhanced Monitoring
Agentic AI correlates alerts across your network, endpoints, and cloud in real time. Patterns identified before failures occur. Nothing executes without engineer validation. Every action is documented, justified, and reversible. Monthly intelligence reports show what we caught, fixed, and prevented, not just alert counts.
Outcome metric
Mean time between user-reported incidents, not alerts generated.
Zero-Touch Patch Management
Critical security patches deployed within 72 hours through staged workflows. Test environment first, then production. Routine updates batched monthly during low-traffic windows. Every change carries rollback capability and documented rationale. Your environment stays current without disruption or risk.
Outcome metric
Patch currency rate and zero unplanned downtime from updates.
Outcome-Measured Quarterly Reviews
Before work begins, we define three metrics with you: revenue system uptime, security posture improvement, or compliance readiness, whichever matters most to your business. Monthly summaries and quarterly reviews report against those outcomes. You always know what we did, why it mattered, and what changed.
Outcome metric
Your three custom metrics, defined collaboratively and reported transparently.
Get Started
Build your service stack.
We'll map your current environment, identify the service categories that matter most, and build a transparent proposal — line item by line item.
No forced bundles. No black-box pricing. You see exactly what you're getting and what you're paying for.
30-minute scoping call — no obligation