Backups are easy. Recovery is hard.
Every organization backs up data. Most have never tested a restore. We manage backup end-to-end: automated scheduling, continuous monitoring, quarterly restore validation, and disaster recovery orchestration.
Recovery is tested and documented — not improvised under crisis.
Before the restore fails
When did you last test a full restore for a critical system, and do you have the documented results?
If backup jobs fail overnight, does your team know before the next scheduled job runs?
Are your DR runbooks tested against your current infrastructure, not written and never revisited?
Does your backup strategy cover SaaS data — Microsoft 365, Google Workspace, and cloud applications?
What We Deliver
Four managed components. One continuous data protection operation.
Each component addresses a distinct layer of backup and recovery — together they ensure your data is protected, your recovery is validated, and your DR plan actually works.
Backup Infrastructure Management
Backup policies configured, agents deployed, encryption enforced, and storage managed across on-premises, cloud, hybrid, and SaaS environments. You don't manage backup servers — we do.
3-2-1 strategy enforced — three copies, two media types, one off-site
Encryption at rest and in transit for all backup data
Retention policies enforced automatically per workload classification
SaaS backup coverage — your cloud provider protects their infrastructure, not your data
Automated Scheduling, Monitoring & Alerting
Backup jobs scheduled against your RPO requirements. Continuous monitoring for failures, storage capacity issues, and replication lag. Alerts escalate to our team — backup failures are investigated and remediated before they compound.
Jobs scheduled per RPO — hourly, daily, or weekly based on workload criticality
Failed job alerts escalate to our team, not yours
Storage capacity monitoring with threshold alerts before capacity is exhausted
Replication lag monitoring — off-site copies stay current
Quarterly Restore Testing & Validation
Critical systems restored to isolated environments each quarter. Data integrity validated, application functionality tested, restore times measured against RTO targets. Evidence of recovery — not just backup completion logs.
Quarterly restore tests for critical systems — databases, file servers, key applications
Restore times documented and measured against agreed RTO targets
Data integrity and application functionality validated, not just file presence
Written restore test report delivered — audit-ready evidence
Disaster Recovery Orchestration & Runbooks
DR procedures documented, dependencies mapped, and failover sequences tested. Runbooks maintained for every critical system and updated when infrastructure changes. When disaster strikes, recovery follows a tested playbook — not improvisation.
Recovery sequence documented per system — what restores first, in what order
Dependencies mapped and validated — no runbook referencing decommissioned servers
Failover procedures tested annually or after major infrastructure changes
RTO/RPO targets defined per workload criticality and validated through testing
Why This Exists
Three ways backup fails — and how we prevent them.
Most backup failures are not technical surprises. They are predictable gaps that accumulate silently and detonate under crisis.
Backups Run, But Restores Don't
Backup jobs complete nightly. Logs show green checkmarks. Six months later, ransomware hits and restore fails — corrupted files, missing dependencies, incomplete archives. Recovery fails when it matters most.
How we prevent it
Quarterly restore testing in isolated environments validates that data actually restores to a usable state. Application dependencies tested, database integrity verified. Recovery is proven before it's needed — not discovered to be broken during a crisis.
Retention Policies Aren't Enforced
Policy says retain daily backups for 30 days. Reality: backups accumulate indefinitely because nobody automated purging. Storage costs balloon. Auditors ask for retention enforcement proof — you have a policy document but no execution evidence.
How we prevent it
Automated retention enforcement based on backup age and workload classification. Daily backups purge on schedule. Monthly backups archive to lower-cost tiers. Audit trail generated for every retention action — compliance evidence collected continuously.
Disaster Recovery Is Theoretical
A DR plan document exists. Nobody has tested it in 18 months. When a datacenter outage hits, the runbook references servers that were decommissioned and IP addresses that changed. Failover takes 14 hours instead of the planned 2.
How we prevent it
DR runbooks maintained and tested on a defined cadence. Failover procedures documented, dependencies mapped, recovery sequences validated. When disaster strikes, the runbook reflects current reality — not outdated assumptions from the last time anyone looked at it.
The Backup Lifecycle
Five phases from assessment to continuous operations.
Every phase has a defined deliverable. Monitoring is active before testing starts. Testing happens before DR runbooks are finalized.
Assessment & Design
Inventory all systems requiring backup. Define RPO and RTO targets per workload criticality. Design backup architecture for your environment. Baseline established before deployment begins.
Deliverable
Backup Architecture Plan + RPO/RTO Targets
Deployment & Configuration
Backup infrastructure deployed, encryption configured, retention policies set, and initial full backups executed. Jobs scheduled against agreed RPO requirements.
Deliverable
Live Backup Programme
Continuous Monitoring
24x7 monitoring for job failures, storage capacity, and replication lag. Failed jobs investigated and remediated before the next backup window — not discovered after the fact.
Deliverable
Live Monitoring + Alerting
Quarterly Restore Testing
Critical systems restored to isolated environments. Integrity validated, restore times measured against RTO targets, gaps identified and remediated. Written report delivered.
Deliverable
Quarterly Restore Test Report
DR Runbook Maintenance
Disaster recovery procedures updated as infrastructure changes. Failover sequences tested after major changes. Runbooks reflect current reality — not historical assumptions.
Deliverable
Current, Tested Runbooks
Ransomware & Backup Security
Modern ransomware targets backups first.
A backup that can be reached from the network can be deleted from the network. Defense-in-depth means backup copies that sit outside the attack surface.
Immutable Backups
Write-once, read-many
Backup copies that cannot be modified or deleted during the retention window — even by administrators. Protection against accidental deletion, most ransomware variants, and insider threats.
Fast recovery — minutes to hours restoration
Protects against standard ransomware encryption
Enforces retention — data cannot be deleted before policy expires
Best for: frequent recovery needs, operational resilience
Air-Gapped Backups
Physically or logically isolated
No network path from production or backup management systems. Even full administrative access to the environment cannot reach these copies. The last line of defense for sophisticated ransomware that waits out immutable retention windows.
Unreachable from production network — no attack vector
Survives full admin-level compromise
Slower recovery — hours to days depending on architecture
Best for: ransomware incident recovery, compliance-mandated isolation
Most organizations need both. Immutable backups for speed, air-gapped for resilience. The right architecture depends on your threat profile and recovery requirements — confirmed at the Backup Assessment.
Who This Is For
Every organization with data has a backup problem. Most don't know it yet.
The trigger is usually a close call, an insurance renewal, or an audit — not the actual disaster.
Healthcare practice or professional services firm
Microsoft 365 or Google Workspace holds client records, emails, and documents. The cloud provider protects their infrastructure — not your data. A departed employee, accidental deletion, or ransomware on a connected device can wipe records with no independent backup.
Independent backup coverage for SaaS environments ensures your data is recoverable regardless of what happens in the provider's environment. Retention policies enforced per regulatory requirements — HIPAA, GDPR, or legal hold.
Growing company with on-prem servers and cloud workloads
Backups exist and run nightly. Nobody has tested a restore in over a year. When asked how long recovery would take after ransomware, the honest answer is unknown. Cyber insurance renewal requires documented proof of quarterly testing.
We validate the existing backup infrastructure, run quarterly restore tests, and generate the documented evidence that insurance renewals and compliance audits require. Recovery confidence built on proof, not assumption.
Multi-location business with distributed data
Data lives across office locations, cloud storage, and SaaS platforms. Each environment has its own backup approach with no unified visibility. No one person knows the full recovery picture.
Unified backup management across all environments — single view of what is protected, what is tested, and what the current recovery status is. One operational layer managing the full picture.
Regulated organization with audit obligations
SOC 2, HIPAA, or ISO 27001 compliance requires documented backup testing, retention enforcement, and DR procedure validation. Auditors ask for restore test results and retention proof — currently assembled manually before each audit cycle.
Compliance evidence generated continuously — restore test reports, retention enforcement logs, encryption verification, and access records. Auditors see proof of ongoing compliance, not a scramble of screenshots assembled the week before the review.
Business Outcomes
What actually changes when backup is managed.
Operational realities from how the service is designed to function.
Proven
Recovery validated before it's needed
Quarterly restore tests turn theoretical recovery into documented fact. You know what restores, how long it takes, and what the gaps are — before a crisis forces the question.
Resilient
Ransomware can't reach what it can't find
Immutable and air-gapped copies sit outside the attack surface. Even if production and connected backups are compromised, clean recovery points exist.
Auditable
Compliance evidence generated continuously
Retention logs, encryption verification, restore test results, and access records collected automatically. Auditors see proof of ongoing compliance — not a scrambled collection assembled the week before the review.
How It Connects
Backup and recovery feed every managed service layer.
Recovery capability, compliance evidence, and threat detection all draw from the backup layer.
Managed AI SOC
Backup integrity monitoring feeds the SOC. Ransomware activity targeting backup systems is detected early — clean restore points identified before the attack spreads to backup infrastructure.
Compliance as a Service
Backup and recovery controls generate compliance evidence automatically. Restore test results, retention enforcement logs, and encryption verification feed SOC 2, HIPAA, and ISO 27001 audit records.
AI-Assisted Managed Cloud
Cloud-native backup integrates with broader cloud governance. Backup policies align with cloud cost management, storage lifecycle, and disaster recovery strategy.
Common Questions
Before you ask — we've answered it.
Find out if your backups will actually restore.
A 30-minute Backup Assessment tests your current infrastructure, validates restore procedures, and identifies gaps in your DR plan before a crisis forces the question.
On-prem, cloud, hybrid, and SaaS. Quarterly restore testing included.
30-minute scoping call — no obligation